How to send a form back to whoever requested it?

Confluence User - 13 May, 2020

I have a process that is based on a user sending a form to a reviewer, if it is accepted, that's fine, if it is refused, the user can request a new review, only when I refuse the form, it ends up being an activity of reviewer.

forms;user;server

8


14 May, 2020
confluenceUser
confluenceUser

Hi Paulo,

In your workflow design, you can add a route back to the user, and define a condition on this route. If this condition is false (let say the reviewer has not accepted the form), then the user will receive back the form. And you define another route with the condition "otherwise" to continue your process.

(User)             → ←                 (Reviewer)             →              continue process

                   condition: reviewer rejected              otherwise

Note: you need a checkbox in your form to catch the reviewer decision.

BR

14 May, 2020
confluenceUser
confluenceUser

This is the process that develops, I am Brazilian, so it is in Portuguese, but as you can see, at a certain moment it goes back to the "user" pool.

14 May, 2020
confluenceUser
confluenceUser

Can you precise your question ? Where is the problem ? Do you want the flow to go back to "Enviar Atividade" ?

14 May, 2020
confluenceUser
confluenceUser

when the reviewer refuses, first I check if the user's first attempt, if it is the first, he will be able to send more information so that it is better evaluated in "Enviar Recurso", the problem is that the activity appears to the reviewer and not to the user who requested. Sorry for not being clear, I'm new to joget

14 May, 2020
confluenceUser
confluenceUser

Remove "Enviar recurso" and send the route to "enviar Altividade".

Good luck !

14 May, 2020
confluenceUser
confluenceUser

when I did that, an error returned and I was unable to deploy.

14 May, 2020
confluenceUser
confluenceUser

I think that if I could access the "requester" of the process, I would be able to make it work. Do you know how I could?

14 May, 2020
confluenceUser
confluenceUser

Hi, you can try to add a dummy Route before "Enviar recurso" and send it back to that Route.

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