Tags in Knowledge base process
Confluence User - 10 Mar, 2017
I am developing a knowledge base related to legal counseling and consultation within a company. Apart from using some "hard" categories (with selection boxes from domain tables) I wish to be able to use some tags or keywords describing the cases and concepts. How would you handle such tags and how would they implement the search for future reference once the case is closed?
tags;search;knowledge;keywords