Could Someone Give me Advice with Customizing Forms and Workflows in Joget?

Confluence User - 24 Dec, 2024

Hello there,

I am working on a project using Joget, and I have encountered a couple of challenges with customizing forms and workflows that I am hoping the community can help me with.

I am trying to add custom fields to a form, but when I try to do so, some fields don’t appear in the preview or on the live form. I have made sure the fields are properly configured, but they still seem to be missing when the form is published. Has anyone faced a similar issue? If so; could you provide any advice on what might be causing this? 

I am also having trouble setting up a custom workflow. I created the workflow in the Joget Workflow Designer, but it does not seem to trigger the expected actions when the form is submitted.

Also, I have a gone through this post; https://dev.joget.org/community/display/KBv5/questions/26773178/how-to-use-different-forms-in-a-workflow-salesforce-commerce-cloud which definitely helped me out a lot.

I have set the workflow to be triggered upon form submission, but nothing happens after submission. Could someone point me in the right direction for troubleshooting this?

Thank you in advance for your help and assistance.

forms

2


25 Dec, 2024
confluenceUser
confluenceUser

Hi,

Well it is quite hard to understand your problem without any detailed configuration provided.

"I am trying to add custom fields to a form, but when I try to do so, some fields don’t appear in the preview or on the live form. I have made sure the fields are properly configured, but they still seem to be missing when the form is published. Has anyone faced a similar issue? If so; could you provide any advice on what might be causing this?"

I guess you built some custom form element plugin. In that case most of the time problem is caused when generating .ftl template. Try to check in renderTemplate or getFormBuilderTemplate methods.

"I have set the workflow to be triggered upon form submission, but nothing happens after submission. Could someone point me in the right direction for troubleshooting this?"

Can be caused by a lot of things, try to check the Form Store Binder configuration, make sure it is filled with Workflow Form Binder. Make sure that the Form is mapped itu the Run Process activity. If you run the process using userview menu using Run Process plugin, make sure to set the Process property to the intended process.

24 Jan, 2025
confluenceUser
confluenceUser

Hi, hope this will give you some hint to solve the problems. followings might be the reasons.

For preview Issue...

  1. the field might not been added to the correct section in the form structure
  2. the field's permission settings may be restricted from being displayed.
  3. the field may be hidden due to dynamic filterings or conditional visibility settings.


For worflow issue...

  1. the trigger configuration for the workflow might not be set up correctly.
  2. Post Form Submission Processing settings in the form could be missing.
  3. Validation conditions or error within the workflow tool might prevent it from executing as expected.



RELATED QUESTIONS

Your answer


To answer a question you'll need an account.

Print