Unable to send reminder email in hourly basis and some of the task in the inbox will disappear after the reminder email sent out

Confluence User - 28 Oct, 2022

Hi, 

I use synchronous and deadline limit is 1. After 1 hour, all users will receive reminder email but some of the form will disappear from the user inbox. Example, 3 users receive reminder email and suppose the inbox of the 3 users will have pending task, however the pending task will disappear from 2 users inbox. Anyone know how to solve this issue? 

process;email;tools

3


30 Oct, 2022
confluenceUser
confluenceUser

You need to use async so that the tasks would stay.

31 Oct, 2022
confluenceUser
confluenceUser

i used async before, but it sent the reminder email once only. What can I do if I want the reminder email send hourly ?


31 Oct, 2022
confluenceUser
confluenceUser

The Approve via Email app from Joget Marketplace has an example of a process that triggers hourly, for example, to check for pending emails (Polls Emails Process). 

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