What is information "Due date" in Activity Instance

Confluence User - 10 Feb, 2023

Hello,

I'd like to ask about the information Due date of an Activity Instance

  1. I want to fill in Due date of an activity so I can display it in Activity Instance detail page (monitor for Admin) and Inbox page (for user). In my case, due date is usually Create time + 1 hours. To do this, I tried the tutorial app (below) but couldn't find the solution.
  2. If an activity have multiple deadlines (Async, for sending reminder), what is this activity's due date?

I downloaded Tutorial app "Tutorial App: Process Deadlines" https://marketplace.joget.org/jw/web/userview/mp/mpp/_/vad?id=APP_jtdeadline-1 and was able to run all processes (without changing anything from the app). However, when visiting inbox or monitor page, I couldn't see the Due date information.

Inbox: No information in Column Due date 

Activity instance detail: No information in Due Date

Please help! Thank you very much!

deadlines

2


13 Feb, 2023
confluenceUser
1
confluenceUser

You can find the info you need in SLA - Service Level Agreement. According to the documentation, you need to enable the Process Data Collector (which is database intensive and will grow your DB size very quickly).

13 Feb, 2023
confluenceUser
confluenceUser

I see. Thank you very much!

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