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Synchronous execution is not working ( joget v6)

Confluence User - 24 Dec, 2021

Hi Experts,

Can anyone tell if we define "synchronous" execution in SLA Options of activities so in this case will escalation work? Because I have tried this scenario but escalation was not getting triggered according to the deadline limit.

Please let me know if there is any approach to escalate activities with synchronous execution.


Thanks in advance!

process;builder;workflow;deadlines

5

Confluence User •
24 Dec, 2021 •
confluenceUser •
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confluenceUser •

I think you need to set the "Process Deadline Checker Interval" property in General Settings#TimerSettings , something like '60' seconds.

Confluence User •
24 Dec, 2021 •
confluenceUser •
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confluenceUser •

We have already set 300 seconds in "Process Deadline Checker Interval" property.

Confluence User •
24 Dec, 2021 •
confluenceUser •
•
confluenceUser •

I Googled and found this teaching demonstration app using deadline and escalation in Tutorial App: Process Deadlines. Maybe you can download the app to try it and learn from the examples provided in the teaching app.

Confluence User •
24 Dec, 2021 •
confluenceUser •
•
confluenceUser •

As I have monitored the process I have found that escalation is working but as I had set deadline limit is 30 minutes yesterday that moment it didn't work but it worked today at 11:32.Can you specify how it is working?

Confluence User •
03 Jan, 2022 •
confluenceUser •
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confluenceUser •

Synchronous execution is working if we assign deadline in hours but in minutes this execution is not working.Can you tell why this behavior is coming?

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