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Confluence User - 01 Jul, 2016

Hi ,

I unable to receive test mail

email

5


01 Jul, 2016
confluenceUser
confluenceUser

Hi Saravanan

As I do not know your company's email SMTP credentials, I can't comment on your entered values if they are correct or not. Do try other email SMTPs, example Gmail https://support.google.com/a/answer/176600?hl=en or Yahoo etc.

04 Jul, 2016
confluenceUser
confluenceUser

Hi,

Even I used gmail, its still failed

05 Jul, 2016
confluenceUser
confluenceUser

what error appear in the log file? i am using gmail without issue.

05 Jul, 2016
confluenceUser
1
confluenceUser

Hi Saravanan

It may be possible your office network has blocked port 587 and port 465 and probably many other ports.

Do try when you are at home or link your notebook to use your mobile internet wifi hotspot (thus bypassing your office network) to test the Email Tool.

14 Jul, 2016
confluenceUser
confluenceUser

Since you are trying to use gmail, try this - https://support.google.com/accounts/answer/6010255?hl=en

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