Hi William,
Joget Workflow On-Demand has system-wide automated daily snapshots to cater for recovery in the event of any server or infrastructure issues.
You can backup app definitions by manually exporting them (Exporting an App) and for form data, you can create specific data lists to export to CSV or Excel (List)
If you require more control over the infrastructure or data then you could consider the dedicated hosting plans as detailed in https://cloud.joget.com/jw/web/userview/cloud/u1/_/pricing.
Best Regards
Julian