Hi Auttakorn,

Can you check the checksum of the v5.0.15 Enterprise Installer to verify that you have completed the download?

You can use these commands.

C:\Users\Hugo\Downloads>certUtil -hashfile joget-enterprise-setup-5.0.15.exe
SHA1 hash of file joget-enterprise-setup-5.0.15.exe:
f2780f83a3d39a5af1ab1c1d8887100f74b10947
CertUtil: -hashfile command completed successfully.

C:\Users\Hugo\Downloads>certUtil -hashfile joget-enterprise-setup-5.0.15.exe MD5
MD5 hash of file joget-enterprise-setup-5.0.15.exe:
fe7ef55c4072d6d74dbe66279b540a18
CertUtil: -hashfile command completed successfully.

Thanks.

Hugo

Hi Hugo,

Thank you for help.

Here is the result

C:\Users\AuthorWise\Downloads>certUtil -hashfile joget-enterprise-setup-5.0.15.exe
SHA1 hash of file joget-enterprise-setup-5.0.15.exe:
dcd06a1b017e0239499bd5ddc1237c9f86618f56
CertUtil: -hashfile command completed successfully.

C:\Users\AuthorWise\Downloads>certUtil -hashfile joget-enterprise-setup-5.0.15.exe MD5
MD5 hash of file joget-enterprise-setup-5.0.15.exe:
23588d6340be9033a4ffcb6496ff5160
CertUtil: -hashfile command completed successfully.

Hash and MD5 return different from your show to me. Does it mean incomplete download?

Hi, from the error message it seems like the downloaded installer is either corrupted or incomplete. I just tried downloading and installing the latest 5.0.15 enterprise edition exe and it installs fine. The exe is about 171.4MB in size.

Seems to be the problem of ISP at our office. I changed the internet provider then it can download and install properly.

Thank you very much.