Hi all.  Hopefully this is the correct place to ask for assistance.  I recently took the Purchase Requisition App, made a copy of it, and modified it for a police department.  Basically, I needed to add several more approval steps to the process.

First, here is a link to the app: http://bit.ly/2vk4B51

Second, here's a summary of the process:

• Officer submits a purchase request, which goes to the sergeant for review
• Sergeant approves, request goes to Commander
• Commander approves, request goes to Deputy Chief
• Deputy Chief approves, request goes to Assistant Chief
• Assistant Chief approves, request goes to Chief
• Chief approves, and approval notice is sent to Officer
• At any stage, the request can be denied and the Officer is notified

Currently, the officer is able to submit a request and the sergeant can approve it.  From there, while all requests will appear in the Purchase Request Listing, the requests will not appear in the Commander's inbox (nor anyone else's) for approval.  So, I believe there is a problem with my process design but I do not know what it is.

Third, I'm having an issue with the SMTP settings for the Email Tool plugin.  I have confirmed with our email host the SMTP host name and port, and confirmed that they work outside of Joget.  When I enter that information in the Email Tool configuration and test the settings, however, I receive the error: 

Test email failed to sent.  Sending the email to the following server failed: <smtp host name>

By the way, we use Joget's cloud server.  Could there be something about the cloud server blocking the email test?

Thanks in advance for any assistance.