Email Not Sending

Confluence User - 19 Nov, 2024

https://github.com/LuqmanNurhakimRosli/jogetApp

Hello Joget Comunity, I would like some assistent. At the process workflow I include the plugin tools call Email Tool with Template. On the SMTP I try on the test and it works but when I try the process from submit and to the recieval, it not appear on my email. For configure email , when email has been approved, how to make sure the email recieve to that user. There are many user with many email. The img below can help. Also I include the

App at the link. Thank you.
 

datalists;userviews;user;server

3


19 Nov, 2024
confluenceUser
confluenceUser

Hi Luqman,

Can you try using Form Data Hashvariable instead of ${requester.email}? I've never seen this syntax being used in Joget's Email tool before. Could you share which documentation you referred to?

For example: Let's say you want to send an email to the requester - you can use one of the default columns 'createdBy'. Converting this to hashvariable would be: #form.yourTableName.createdBy# This will automatically grab the requester name for that process request context.

Also, please check your email (Monitor → Tomcat Logs → email.log) and system logs to see if you're getting any errors like: "org.apache.commons.mail.EmailException: At least one receiver address required"



Let me know what you find!

20 Nov, 2024
confluenceUser
confluenceUser

Hi Varnaa,

I would like to thank you so much for giving assistent about my probelm. First of all, about  ${requester.email}, its a example that given by AI because thats the only assistent I got for now.

Then, the email send to user email after approval is successfully! The hash i use is #performer.ACTIVITY_DEF_ID.email# which designed to retrieve the email of the performer for a specific process activity. I choose process Submit Request which will sending email to the email user.

Thats all I got for now, just want to say thank you and have a great day!

20 Nov, 2024
confluenceUser
confluenceUser

I'm glad I could help resolve your issue. If you found this solution helpful, please consider upvoting it to help others find it more easily. Thank you, and have a great day!

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