I have installed Joget Generative AI and requested the API Key from Joget Intelligence. But I'm not sure why it show 404 Invalid Issuer when I type my response?

Confluence User - 26 Jun, 2025
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26 Jun, 2025
confluenceUser
confluenceUser

Hi RC, can you please attach screenshot of the error you are facing to help you further. thanks.

26 Jun, 2025
confluenceUser
confluenceUser

Error : Failed - Process Proposal - Failed to initialize the task, Error: Error code: 401 - {'error': {'message': 'Your authentication token is not from a valid issuer.', 'type': 'invalid_request_error', 'param': None, 'code': 'invalid_issuer'}}

26 Jun, 2025
confluenceUser
confluenceUser

Please check your OpenAI API key. The Joget Intelligence key is different from API LLM keys. Customers must provide their own OpenAI API key. Get your API key at platform.openai.com or see our documentation for setup details.

26 Jun, 2025
confluenceUser
confluenceUser

Hi Varnaa, now it pop up this error : Failed - Process Proposal - Failed to initialize the task, Error: Error code: 429 - {'error': {'message': 'You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.', 'type': 'insufficient_quota', 'param': None, 'code': 'insufficient_quota'}}

26 Jun, 2025
confluenceUser
confluenceUser

Please refer to this doc

26 Jun, 2025
confluenceUser
confluenceUser

I'm using the free trial service to play around Joget. my friend can access the Generative AI in Joget without topping up any credit. But not sure why I have issue? 

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