Hello Everyone!

Good day!

Hoping someone could help me,

Here's the scenario.

I have a form who has a group of approvers with 3 members all with email addresses which is also mapped to participant. However, when I create a request, the email notification is not being sent to the 3 approvers when I checked their approver's account, the assignment of the approval is present.. I also checked the logs, please refer to below screenshot.

What I have tried.

Remove the other 2 members of the group, leaving the group with only single member.

    -> The email notification was sent successfully to the approver

Tried to use the To(Specific Email Address) with their email addresses, each addresses are separated by ;

    -> Not working as well. the logs still shows the (,) as separator

My Conclusion,

   -> The issue possibly occurs on the email addresses separator which is the comma(,), with this, how can i make it a semicolon(;) like the one below in the CC field. I think the reason why my email is not being sent lies on the separator of the addresses.

thanks a lot!