Known Issues with AI Designer

Issue 1 - File upload size exceeds the maxPostSize 

Description

The user chooses the File Query option, uploads a file, and proceeds to generate the Process Proposal.

Then, the Process Proposal will fail to generate.

In the System Logs, this error log can be seen.

This issue happens because the uploaded file is too large to be sent over to the backend via the API.

This issue is not considered an AI Designer bug, but rather a limitation in Apache Tomcat. That’s why this issue will only occur when the user is on Joget DX 8 or Joget DX 9 locally, not in a cloud instance of Joget DX.

Alternative solution

maxPostSize in Tomcat is an attribute within the <Connector> element in the server.xml configuration file that defines the maximum size, in bytes, of the POST request body that Tomcat will parse for form URL parameters.

It limits the size of data submitted via HTTP POST requests

Modify this value in the server.xml file by locating the relevant <Connector> element and adding or editing the maxPostSize attribute to a bigger value.

By doing this, the user can freely upload a large PDF or image file to generate a Process Proposal

Issue 2 - The reassign button for apps generated using AI Designer won’t work; it cannot be reassigned.

Description

After generating an app that involves approval, such as a leave application system app, the user submits their request.

When the submitter would like to reassign their approver by clicking on the 'Reassign' button, the user would be able to select the approver and hit the button.

But it won’t actually take any effect. For example, if Admin Admin has submitted a request and re-assigned it to Cat Grant, the request won’t be available in Cat Grant’s Inbox section.

Alternative solution

In the UI Builder of the app, select the My Submitted Process List.

Configure its Reassignment Activity (who the approver will be for the reassigned user) and save the changes.

Issue 3 - Form/Agent Injector overlaps with the side menu in Joget DX 9, and is unable to close the chat

Description

1. In a Form or Agent Builder, the Injector can be seen floating at the bottom right of the screen. In Joget DX 9, the Injector’s chat icon button will be covered by the side menu.

2. Also, the chat box can’t be closed when clicked outside of it.
   

Alternative solution

1. The user can simply drag the side menu and move it to the left side of the builder.
   

2. To close the chat box, the user has to click on the chat icon button again.

Issue 4 - Low Image output generated

Description

When trying to generate a process step using an image, if the quality of the image is low, the output generation fails sometimes.

Alternative solution:

Regenerating after a while or using a different model can sometimes resolve the issue.

Issue 5 - Malformed Process Design

Description

The visualization for Process Design is, at times, malformed.

Alternative solution:

Click the Process Design output button to render the visualization again.

Issue 6 - Errors when refining forms

Description

If too many forms are added using the Add Form Design feature, the model can run out of context at times and throw errors.

Alternative solution:

Do not refine after adding too many forms.